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1.  How often do I need to clean my wood-burning fireplace chimney?  
2.  Is cleaning the fireplace a messy job?
3.  Do I need to be home?
4.  I see water coming into the firebox of my fireplace and I also see water stains on the ceiling and the wall next to the fireplace, can you help me?
5.  When I use my fireplace smoke backs up into my house, can this problem be solved?
6.  I have gaps and cracks in the walls of my prefab fireplace. Do you install replacement parts for pre-fab fireplaces?
7.  My fireplace smells especially during the summer when it’s hot and humid. Is there any relief for me?
8.  How do I know that my chimney /firebox needs tuckpointing, and, or rebuilding?
9.   I recently changed my furnace and/or water heater and now I see water on the floor near my furnace, can you help me?
10.  What can you do about a whitish discoloration on the outside of my chimney?
11.   My clothes don’t dry as fast as they used to, and I’ve been told that the problem is not in the dryer. Can you help me?
12.  How do I pay for this service?

1.   How often do I need to clean my wood-burning fireplace chimney?

It is recommended that a wood- burning fireplace be cleaned after one cord of wood has been burned since the last time the fireplace was cleaned.  According to NFPA (National Fire Protection Association) Code 211 an inspection is recommended annually.

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2.  Is cleaning the fireplace a messy job?
At Early Times Chimney Sweeps we offer a no mess guarantee.  We understand that your home is your castle and we will treat your property with the utmost of respect at all times.  

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3.  Do I need to be home?
Yes, the fireplace, furnace flue or dryer vent cleaning are done from the inside of the home, and sometimes also from the outside.

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4.  I see water coming into the firebox of my fireplace and I also see water stains on the ceiling and the wall next to the fireplace. Can you help me?
Yes, Early Times Chimney Sweeps can help you prevent future leaks, but doing these repairs will not undue existing stains. Early Times Chimney Sweeps installs protective chimney covers and dampers. We seal crowns and flashings and also do chimney tuckpointing and chimney rebuilding.

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5.  When I use my fireplace smoke backs up into my house.  Can Early Times Chimney Sweeps help?
Yes.  Smoke problems occur for a variety of reasons.  In some cases the fireplace has a poor draw, in other situations smoke travels to other parts of the house through gaps in the liner.  In other homes wind blows down the flue.

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6.  I have gaps and cracks in the walls of my prefab fireplace. Do you install replacement parts for pre-fab fireplaces?

Yes, Early Times Chimney Sweeps installs back walls, sidewalls and other parts such as spider dampers for Majestic, Marco, and Superior fireplace units.

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7.  My fireplace smells especially during the summer when it’s hot and humid. Is there any relief for me?
Yes and no. There are a variety of situations that result in the “burnt” odor in your home.  Chimney deodorants may offer temporary relief.  Early Times Chimney Sweeps also offers a deodorizing service at the end of the burning season that may provide relief during the summer months until the next fire is burned.

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8.  How do I know that my chimney and/or firebox needs tuckpointing and/or rebuilding?
Take a close look at the walls of your masonry chimney. Do you see cracks, crumbling bricks, uneven areas of mortar, voids, and noticeable gaps between the bricks? If the answer is yes or you are not sure, then contact Early Times Chimney Sweeps' Masonry Restoration Division to provide an estimate for repair of the damaged areas on your chimney.

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9.  I recently changed my furnace and/or water heater and now I see water on the floor near my furnace. Can you help me?
Yes, a new liner that is correctly sized to properly vent the gases and prevent condensation may provide a solution.

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10.  What can you do about a whitish discoloration on the outside of my chimney?
The whitish discoloration on the exterior of the furnace chimney is efflorescence.  It is caused by the escape of gases through gaps in the liner.  Early Times Chimney Sweeps will make specific recommendations about installing a new liner and tuckpointing or rebuilding the chimney if necessary.

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11.   My clothes don’t dry as fast as they used to, and I’ve been told that the problem is not in the dryer. Can you help me?
Yes. Very often dryer exhausts become clogged with lint and other debris, such as nesting material.  Early Times Chimney Sweeps uses special equipment to clear the passageway.

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12.  How do I pay for this service?
Payment is made on the day the service is done.  We are pleased to accept personal checks, Visa and MasterCard. Financing is available on large projects.

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